FAQ
Category
- You will receive an email containing the link to your pattern. Clik the link and you will be directed to a page where you have the patterns. You will be prompted to Log in if you are not already login.
- All instructional videos are accessible on our Youtube channel @vasileandpavel.
- Please don't hesitate to reach out if you need our help with the download.
- Please let us know and we will sort it out as soon as possible.
- We will also send you a pattern of your choice as a token for helping us improving our patterns.
- Please use the Search bar and write the name of the pattern.
- We have the following payments available: American Express, Stripe, Paypal, Visa, Mastercard, Apple Play, Google Play.
- Some of the patterns also have included in the package the DXF file for laser cut. Just search for them.
- If they are not available, you can buy a ticket and ask by email the pattern for which you bought the DXF file.